Proud to Service
What is RoomBox?
RoomBox is the world’s first concierge shopping & delivery service amenity built specifically for the hospitality industry. Hotels can now offer guests a premium service offering that truly enhances and personalizes their experience, while capturing new transaction revenue and modernizing on-site offerings – all at no cost.
Our Vision
To transform the guest experience by making every stay feel effortless — and every hotel room feel like home.
Our Mission
We empower hotels to capture new revenue streams while giving guests the convenience of pre-stocked groceries, drinks, and essentials, all at zero cost to the property.
Our Process
Simple and seamless: Guests pre-order online, our team shops and delivers, and everything is waiting in-room upon arrival — no added staff, tech, or hassle for the hotel.
Key Benefits for Hotels
Boost RevPOR
Earn incremental revenue from spend that would otherwise leave the property.
Delight Guests
Enhance guest satisfaction with an ultra-convenience service.
Zero Cost
No expensive tech integration, inventory or maintenance costs or extra staffing.
Complimentary
Does not compete with restaurants, bars & minibars
Hotel-Branded Customer Experience
A Service Guests Truly Appreciate!
Cut Out of Sales, Stuck with the Hassle
Is your front desk getting inundated with deliveries for guests?Â
When guests head off-site for groceries or alcohol, or turn to third-party delivery apps, hotels lose out on valuable, everyday transactions. On-site options like minibars often fall short, either by selection or by price, leaving guests with no choice but to shop elsewhere.
RoomBox changes that. We transform those external ‘runs to the store’ into your transactions, creating a seamless amenity for guests and a brand-new revenue stream for your property.
How It Works For Hotels
First, We Set You Up
RoomBox adds your property as a selectable venue. No tech integrations, no extra staff required — just a quick onboarding so you’re ready to go.
Guests See RoomBox Before Arrival
Your guests are introduced to RoomBox through pre-arrival emails, SMS, and booking confirmations. They get a simple, branded link to order everything they need. We also add QR codes in-suite for guests who miss ordering ahead of time.
We Handle Every Delivery
RoomBox shops, delivers, and pre-stocks each order at your property. Guests arrive to a perfectly prepared stay, without you lifting a finger.
You Share in the Revenue
All orders are tracked in real-time and displayed on your dashboard. Every order generates new, incremental spend. We pay out your revenue share monthly, creating a new F&B/retail stream with zero cost or risk to you.
Customer Support Is On Us
Our team manages all guest inquiries, order changes, and delivery questions directly. Your staff never needs to field calls or emails — we take care of it end-to-end.
Transactions & Verification
From secure credit card transactions to digital ID verification for alcohol purchases, RoomBox manages compliance and payments seamlessly. Your property is never exposed to risk or liability.
How It Works For Guests
After booking their reservation, guests shop on our platform.
Prior to arrival, guests select from 1,000’s of everyday convenience products to stock their rooms with.
We safely shop for, package & deliver directly to the hotel.
Our shopping team carefully shops for & delivers each box directly to the guest’s accommodation prior to arrival.
Guests get to skip the gorcery run and go straight to the fun!
The guest’s Roombox will be waiting for them at the hotel upon checking in. It’s that easy!
